Last updated: 16 December, 2025.
This Privacy Policy explains how Cult ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or use our website.
We are committed to protecting your privacy and handling your personal information in accordance with the **Australian Privacy Principles (APPs) under the Privacy Act 1988.
1. Personal Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
Plus, information you submit through contact forms, enquiries, or bookings
We may also automatically collect limited technical information, such as:
* IP address
* Browser type
* Pages visited on our website
This information is used for website functionality, analytics, and improving our services.
2. How We Use Your Information
We use personal information to:
* Respond to enquiries or bookings
* Provide information about our café, services, or updates
* Improve our website and customer experience
* Meet legal and regulatory requirements
We do not sell or rent your personal information.
3. Disclosure of Personal Information
We may disclose personal information:
* To service providers who help operate our website or business (e.g. website or reservation hosting)
* Where required or authorised by law
All third parties are required to handle your information securely and in accordance with privacy laws.
4. Cookies and Analytics
Our website may use cookies or similar technologies to enhance user experience and collect website usage statistics. You can choose to disable cookies through your browser settings, although this may affect website functionality.
5. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and only accessed where necessary.
6. Access and Correction
You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate. To do so, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.
*This policy is intended as a general guide and does not constitute legal advice.*